(103-1) Having the strategic guideline of Grupo Energía Bogotá regarding the management of the pandemic has allowed us to manage the changes and accelerate the processes that we had to redefine in 2020. The commitment of TGI and our entire work team It allowed the continuity of the operation, the fulfillment of objectives and the commitment to quality and the satisfaction of our clients.
As a company, we define actions that allow us to adapt to market dynamics, manage the risks and challenges brought by the new reality, as well as transform the way we do business in our sectors and markets in a cost-effective way to meet our value proposition.
Thus, we confirm the priority of operational excellence because it allowed us to give continuity to the business and the availability of our services, despite the multiple challenges.
In this scenario, the relationship of trust and transparency with our suppliers was decisive in order to effectively ensure supply management for the continuity of our operation. In addition, we bet on innovation as one of the main levers for the sustainability of the business and the promotion of culture and innovative thinking at all levels of our organization.
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